Troubleshooting

Post-order troubleshooting

• My photos are not uploading (For: iOS & android app)
• My book has cut off or cropped photos.
• My order does not look as expected
• I received a damaged book
• My book has missing photos after ordering
• What should I do if I ordered my book twice by accident?

Pre-order troubleshooting

• Cannot Checkout?
• My photos are cropped or cut off
• My book has missing photos before ordering.
• How to delete a book you no longer want?