We are sorry to hear your PastBook arrived damaged. We will investigate and find a solution for you.
What to do
Take clear photos of the damage on the printed book.
Email the photos to PastBook support at help@pastbook.com.
Include your order number and a brief description of the damage.
What happens next
We will review the photos and compare them with the print file. Depending on the situation, we may:
Send you a free reprint of the book.
Ask you to return the damaged book using a prepaid return label (no cost to you).
Offer an alternative solution.